Social Fitness Privacy Policy

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Social Fitness Privacy Policy2018-07-12T00:02:27-07:00

Social Fitness Network Privacy Policy

Effective Date: November 2, 2017

Please read below to see how Social Fitness Network (“SFN”) handles information. SFN respects the privacy and security of data you may submit to SFN’s websites and the related mobile applications and services (collectively, the “Services”). This privacy policy (the “Privacy Policy”) explains our information gathering and dissemination practices and our data protection practices for the Services. Please read this policy carefully. If you do not agree to this Privacy Policy, please do not use the Services or give us any of your information. The terms “Social Fitness Network”, “SFN”, “we”, “us”, and “our” refer to SFN and any subsidiaries and affiliates. The terms “you”, “your”, and “yours” refer to the user/customer using the Services. The words “include” and “including,” and variations thereof, are not terms of limitation, but are deemed to be followed by the words “without limitation;” This Privacy Policy is governed by our Terms of Use.

Questions or comments about this Privacy Policy may be submitted by mail to the address below or via

Social Fitness Network, Inc.

1239 Reamwood Ave

Sunnyvale 94089

Information Collected

SFN collects information about you, including personally identifiable information (which means any information which can be used to identify an individual), if you choose to share it with SFN, register an account, or if you use the Services. SFN also collects information about how you use the Services. There are several opportunities for you to share information about yourself and your activities with SFN, including your name, physical address, email address, gender, age, equipment usage, activities, profile photo and other pictures. You may also submit other content relevant to your use of the Services. In addition, SFN will collect your credit card or other payment information if you choose to utilize the portions of Services requiring the collection of such information.

If you elect to use location-based features via the Services, then the physical location of your device will be collected. You are able to disallow our use of certain location data through your device or browser settings but this may prevent the Services from functioning as intended.

The Services may access your contacts’ information to in order to allow to you to use certain features of the Services as intended. If you choose to use these features, SFN will access and store your contacts’ information. You may delete your contacts’ information by contacting us at any time via

SFN allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook or Google (collectively, “Third-Party Accounts”). These Third-Party Accounts may ask your permission to share certain information from your Third-Party Account with SFN. We use this information to verify your identity as well as to provide you with features of Services. This information may include your first and last name, email address, profile information and preferences with the applicable Third-Party Account. This information is collected by the Third-Party Account provider and is provided to SFN under their privacy policies. You can generally control the information that we receive from these sources using the privacy settings in your Third-Party Account. You can deactivate your account with SFN at any time by contacting us at any time via

When you make a payment through our payment page, we may collect information from you to process your payment. This personal information may include your name, address, phone, email address, your credit card information and payment amount. We use Payment Card Industry certified third-party payment services and do not store your credit card information.

We endeavor to limit our requests for personally identifiable information to information we believe is reasonably necessary to achieve our purposes and provide Services. Any personally identifiable information received in communication or in material you transmit by electronic mail or otherwise are and will be treated in accordance with this Privacy Policy. When you use the Services we also collect non-personally identifiable information, which is information that by itself cannot be used to identify or contact you, such as demographic information (such as age or gender) or usage information (such as the browser you are using, the URL that referred you to the Services or the parts of the Services you visit). We may also supplement the information we collect with information from other sources to assist us in evaluating and improving the Services.

How Information is Collected and Stored

SFN collects information you provide to us. When you register, and agree to our Terms of Service, you must provide personal information such as your name and email address. You may also upload location-based information to the Services. You may also post photos and communicate with other members. You may also provide additional personal information or payment information to complete your member profile or make purchases.

SFN also automatically collects a variety of technical information, including location, device and network information, cookies, log files and analytics services.


We use cookies and other similar technologies in order to, among other things, remember preferences, track conversions, conduct marketing and promotional efforts, analyze site traffic and trends, and generally understand the online behaviors and interests of people who use the Services. SFN’s cookies do not contain any personally identifying information. SFN may also use cookies to assist it in delivering content specific to your interests. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, please contact us. You may utilize the features of your browser to manage how your browser stores cookies. Not accepting cookies may make certain features of the Services unavailable to you. SFN may also use your IP address to identify you, to administer the Services and to assist in diagnosing problems with SFN’s servers.


The Services uses log files. Stored information includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and click information. This information is used to analyze trends, administer the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., may be linked to login information used for the Services.


SFN uses third party analytics providers to understand how the Services are used and to help us improve the Services. We may also use third parties, such as Google Analytics and Mixpanel, to provide measurement and analytic services. You can find more information on Google Analytics by visiting


SFN is not intended for use by anyone under the age of 13. SFN does not knowingly collect information from anyone under the age of 13. Any person who provides information to us through the Services represents to SFN that they are 13 years of age or older. If we learn that someone under 13 has submitted personal information to us, we will attempt to delete the information as soon as possible. If you believe we may have received such information, please contact us immediately via

Third Parties

SFN may collect personally identifiable information about your activities over time and across third-party websites or online services when you use the Services. We may obtain additional information about you from third parties such as marketers, partners, researchers, and others. We may combine information that we collect from you with information obtained from such third parties and information derived from any other subscription, product, or service we provide.

SFN is committed to providing you choices to manage your privacy and sharing. However, SFN does not recognize or respond to browser-initiated Do Not Track signals, as the internet industry has not fully developed Do Not Track standards, implementations and solutions.

How SFN Uses Information

SFN primarily uses the information we collect to administer and operate the Services. We also use your information to analyze, develop and improve the Services. We may also use your information to market the services, credit or accept payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and communicate with you. Additionally, your information may be shared with third parties, as set forth below.

How Information is Shared

Sharing Information

Subject to your privacy settings and your use of the Services, you may share your information, including your profile, username, photos, gyms you belong to, and your check-ins. If you link your SFN account to other social networks and share your use of the Service, your information may be viewable outside the Services. If you choose to share or post your location information via such third parties, it is possible that unintended people could have access to such information. These features may also collect your IP address and information regarding how you are using the Services, and may set a cookie to enable the feature to function properly. Your interaction with these features are governed by the privacy policy of the relevant platform. Please refer to the privacy policies of those social sharing services for more information

Publicly Available Information

Subject to your privacy settings, your information and content may be publicly accessible. The Services may allow you to post or share content to a public area of the Services such as a public profile, public feed, or other public area. You should be aware that any content or information you choose to disclose in these areas can be read, collected and used by other users, the general public and other sites (including search engines). We are not responsible for, and this Privacy Policy does not apply to, information you may choose to post in these areas.

Third Party Businesses

When you use third party apps, plug-ins, or websites that integrate with the Services, they may receive your information and content, including your personal information, photos, and your check-in data (including private check-ins). Information collected by these third parties is subject to their terms and policies. SFN is not responsible for the terms or privacy policies of third parties.

Within SFN

We may share your information and content within SFN to operate, improve, or promote the Services.

Service Providers

We may share your information with third parties who provide services to SFN for things like supporting and improving the Services, promoting the Services, or processing payments. These third parties may include venues, studios, and instructors. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also use service providers to collect information about your use of the Services over time so that we or they may promote SFN or display information that may be relevant to your interests on the Services or other websites or services.

Affiliates and Acquirors

We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If SFN becomes involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.

Aggregated and De-Identified Information

SFN may modify, de-identify and aggregate the information, data, text, sound, photographs, graphics, video, messages, or other materials you make available in connection with the Services (“Content”), in ways that do not personally identify you or contain personally identifiable information. Examples of such aggregated information or data include information about classes and usage and check-in information. SFN may use, sell, license, and share this information with third parties for research, business or other purposes. If you make information or content publicly available on the Services, such information, even when aggregated, is capable of being publicly viewed and possibly associated with you.

With Consent

We may share your information if (a) you direct us to do so or (b) you otherwise consent to such sharing.

Legal Requirements

We may share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of SFN or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

Unforeseeable Disclosures

Your personally identifiable information may be disclosed to third parties in unforeseeable situations that are not preventable even when commercially reasonable protections are employed, such as in the case that SFN or the Services is subject to a hacking or other attack. In the event of such an occurrence, we will notify you as soon as commercially reasonable.

How We Protect Information

We are committed to safeguarding the collection, transmission and storage of the data we collect. SFN takes reasonable steps to safeguard the confidentiality of the information we collect. These steps depend on the sensitivity of the data that we collect, process, and store. We do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content.We encrypt Personally Identifiable Information during transmission to us by using Secure Sockets Layer (SSL) software. In addition, SFN’s secure servers protect this information using commercially reasonably technology.

How to Modify Privacy Settings

SFN offers several features and settings to help you manage your privacy and how you share your activities. Most privacy settings are located in your privacy settings page, but some are specific to individual features. SFN provides you the option to make certain of your information private. To manage your privacy settings, please visit the appropriate parts of the Services.

How to Opt Out or Adjust Notification and Email Preferences

We offer various ways to opt-out of our notifications. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection.

To choose to stop receiving certain emails from SFN, please follow the unsubscribe instructions within each email communication or contact us at . SFN will not provide or share any mailing lists or other information about you to another company or service other than as set forth in this Privacy Policy. Any administrative or service related emails (e.g. to confirm a purchase, or an update to the Terms of Service, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the service you requested.

Updating Account Information

You may correct, amend or delete submitted account information that is inaccurate at any time by adjusting that information in your account settings. If you need further assistance, please contact SFN at . SFN will generally respond to your request within 7-10 business days.

Privacy Policy Information

By using the Services, you agree to this Privacy Policy. SFN reserves the right to modify this Privacy Policy at any time. If SFN makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services. If the changes are significant, we will provide a prominent notice. The date of the most recent update of this document will always be displayed at the beginning of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personally Identifiable Information we collect. If you object to any of the changes to Privacy Policy, you may cease using the Services and deactivate your account. Using the Services after a notice of changes has been communicated to you or published on the Services shall constitute your agreement to the changes.

United States

The Services are operated from the United States. If you are located outside of the United States and choose to use the Services or provide information to us, your information will be transferred, processed and stored in the United States. United States privacy laws may not be as protective as those in your jurisdiction. You acknowledge and consent to this practice.


While SFN continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and SFN cannot ensure or warrant the security of any information you transmit to SFN. Transmitting personal information is done at your own risk.

Retention of Information

We retain information as long as it is necessary and relevant for our operations. Information about you that is no longer necessary and relevant for our operations will be de-identified and/or disposed of securely. In addition, we may retain information from closed accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Services’ terms and conditions and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

You may request deletion of your personally identifiable information at any time by contacting us at to request account deletion. Once deactivated, your account and related information cannot be reinstated.

When you delete your user account, certain personal information will be de-associated with the account and deleted, such as your e-mail, name, address, and profile photo. Additionally, your Third-Party Account information will be immediately de-associated with your account. We may, however, keep a record of your deletion for up to 30 days following your deletion of an account. Additionally, we may keep system logs, which may be associated with your account for up to 30 days following your deletion of an account.

When you delete your account, we may retain geolocation information to continue to improve the Services. Upon deletion of your account, however, this information cannot be viewed by other users and will be de-associated with your name and other identifiers.